Why are you performing this upgrade?
We are upgrading our technology to provide the foundation for [...]
What if I need to speak with you while the branches are closed on 11/1?
Our branch offices are closed, but our support teams will [...]
Will you notify me when the upgrade is complete?
We post updates to https://www.azcentralcu.org/technology-upgrade/ as we move through the [...]
How am I able to check my balance and account history?
eBRANCH and Central Phone Banking will be taken offline after [...]
Will my personal information be at risk during this upgrade?
No. The team at Arizona Central Credit Union will oversee [...]
How will I be able to access my money during the upgrade?
Your debit/credit card will be functional at merchants and ATMs. [...]
What if I have a Direct Deposit that’s supposed to post on 11/1? What about my loan payments and transactions posting before that deposit is made?
We currently post all electronic deposits the day we receive [...]
